Description
➤ HOW DO I SUBMIT MY INFORMATION AFTER ORDERING?
After you place an order, you’ll receive an email confirming your order. Reply to that email with the following:
- Your High Quality Logo File
- Door/Window Sizes (width x height)
- Design Requirements (from your printer)
- Design Examples (for me to reference)
- All Design Details
- Front Photos of Doors/Windows (I will use these for your mockups)
NOTE: Your order will only include one size per door or window. There will be an extra charge to change sizes after you’ve sent all your information.
➤ HOW DO I FIGURE OUT THE DESIGN REQUIREMENTS?
Contact the company that will be printing your boxes and ask if they have any templates or information your graphic designer should know. They may provide files, size suggestions, design requirements, etc. This step is important to ensure we get everything right the first time to avoid extra fees for edits/changes in the future. If you are using an online printer, send me the link to the product page and I’ll try to find the design requirements for you. If you don’t send requirements – you will receive JPG, PDF, PNG and PSD files. There will be an extra charge for vector files, if needed in the future.
➤ HOW DO I MEASURE MY DOOR/WINDOW PROPERLY?
Grab a tape measure and find the WIDTH x HEIGHT. (Do not measure the entire door/window. Only measure the area you want your graphic to cover.)
Let’s start with the WIDTH. Place the very tip of your tape measure on the left edge of your graphic area. Pull it tightly across to the right edge. Make sure the tape measure is straight, no slanting. Record that measurement or take a photo for me to reference.
Do the same for the HEIGHT. Place the very tip of your tape measure at the top edge of your graphic area. Pull it tightly down to the bottom. Make sure the tape measure is straight, no slanting. Record that measurement or take a photo for me to reference.
NOTE: It is your responsibility to make sure you request the correct size to fit your door so it is important to measure properly. I can’t guarantee you are ordering the right size without being there and measuring myself. There will be an extra fee to adjust the size once the design process has started.
➤ WHAT HAPPENS AFTER I SUBMIT MY INFORMATION?
After I’ve received and reviewed your information, I’ll reply to your email with confirmation and start the design process. Once your design is ready, I’ll send a preview for you to review. Once you approve your preview, I’ll send a temporary link to download your high quality files and close the order.
➤ WILL I RECEIVE A ROUND OF REVISIONS?
Yes. Your order will include a round of revisions to request changes. This round of revisions does not include a new design or a different size so make sure to specify the size you need + send any design examples that you’d like me to use as inspiration for your design.
➤ WHEN CAN I EXPECT TO RECEIVE MY FINAL FILES?
All digital design previews can be expected 3-5 business days *from the date you send all details for your order.
➤ HAVE ANOTHER QUESTION?
See all Frequently Asked Questions or shoot me an email: [email protected]
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